Why Is My Phone Charging Slowly?
Slow charging usually comes down to the cable, the charger, the port, heat or a worn battery. Here is how to test each one before you spend anything.
Read the article →Repair
What goes wrong with phones, laptops and consoles, and what to check first.
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What to Do When Your Phone Gets Wet
The first hour matters most after a phone gets wet. Switch it off, do not charge it, dry the outside and get it checked quickly.
Read the article →How to Know If Your Phone Battery Needs Replacing
Fast draining, sudden shutdowns, heat and swelling all point to a worn battery. Learn the signs, a safety warning and what to check first.
Read the article →Phone Repair Basics: What Actually Goes Wrong
The handful of failures behind most phone repairs, and what the Kichwa Connect team checks first before opening a case.
Read the article →Cracked Screen? Here's What Happens When You Bring It In
A walk-through of a phone screen replacement at Kichwa Connect, from drop-off to hand-back, so there are no surprises.
Read the article →The Computer Problems We See Every Week
The repeat-offender computer problems that bring customers to the Kichwa Connect counter, ranked by how often they actually happen.
Read the article →Motherboard Repair: When It's Worth It, and When It Isn't
How Kichwa Connect decides whether a fried motherboard is worth fixing, and when we'll tell you to save your money instead.
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